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The Sole Circle is VISCATA&#x2019;s free loyalty and VIP program. When you shop (and complete a few simple actions), you earn points that you can redeem for discounts, plus you can unlock VIP perks like early access and enhanced support.You can log in to your account, view your points and rewards anytime<a href="https://www.viscata.com/customer_authentication/redirect?locale=en&amp;region_country=US" target="_blank" rel="noopener noreferrer">&#xA0;here</a>.

The Sole Circle is VISCATA’s free loyalty and VIP program. When you shop (and complete a few simple actions), you earn points that you can redeem for discounts, plus you can unlock VIP perks like early access and enhanced support. You can log in to y

What is The Sole Circle?

Viscata Community

Loyalty Program - The Sole Circle

How to Place an Order?

Can I edit or add anything to my order?

What is your cancellation policy?

How do I cancel my order?

Why was my order canceled?

How can I check a product availability online?

Can I pre-order an item?

Do you offer Gift Cards?

In which currency are prices shown at viscata.com?

Place an order

What’s your return policy?

Out-of-Policy Returns (After 90 Days)

Do you offer refunds or exchanges?

How do I start a return?

How do I make a return step by step via our online returns centre

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What if my package gets lost or arrives damaged?

When will I get my refund?

I've changed my credit/debit card, how can I get my refund?

When will my exchange be processed?

How can I check my store credit?

Instant Exchanges – How They Work

Returns & Exchanges

What are the payment methods available?

I see a charge on my card, but I don’t have an order — what’s happening?

Does Viscata offer price adjustments?

How can I get a discount?

How do I apply promo/discount codes?

Sales Taxes

Payments. Discounts. Sales taxes

How can I create my Viscata Account?

I'm having trouble logging in

My account

How to care for your Viscata Shoes?

How can I protect my Viscata espadrilles?

Shoe Repair or Maintenance Service

Care for your shoes

Sizing

Size conversion - EU to US

Sizes

Laces, Ribbons & Spare Parts

Laces and Spare parts

Give Your Shoes a Second Life

Take Back Program

Where to find Viscata shoes

Stores and retailers

Your ideas, our inspiration — let’s hear them!

Custom made and personalized shoes

About our Products

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Shipping Methods

How do I track my order?

Order Marked Delivered, but Not Received

Do you ship worldwide?

International Orders – Customs, Duties & Delivery Delays

Shipping

How can I subscribe to Viscata's newsletter?

How Can I Unsubscribe from the Newsletter?

How Can I Stay in the Loop on Offers and Promotions?

How can I contact Viscata?

Espadrille Outfit Ideas & Style Tips

How do I join?

How do I earn points?

How do I redeem my points for discounts?

What are VIP tiers?

Refer a Friend

What if my points are missing?

What is The Sole Circle?Updated a month ago