What do I do if my item(s) arrives damaged or has a manufacturing defect??Updated 5 hours ago

We’re sorry to hear your item arrived damaged or appears to have a manufacturing defect. Sometimes damage can occur during shipment, and in other cases an issue may only become apparent once you inspect or try the product. We’re here to help.

Here’s what to do:

1. Email us at [email protected] with clear photos of the damaged or defective item..

   • Please include more than one photo if possible, so we can see the damage from different angles.

2. Report damage or suspected manufacturing defect within 15 days of your order being marked as delivered. Claims submitted after this period may not be accepted.

While we may not always be able to replace your exact item due to stock availability, we’ll work with you to find the best solution possible.