Why was my order canceled?Updated 3 months ago
Every case is unique, so reasons for delay or cancellation may vary. Some reason can include:
- Impossibility to verify your billing or shipping information.
- The system may have flagged your order for fraud check.
- There was an issue with our inventory, and during the fulfillment process, the item was no longer available.
If any of these apply, we may contact you for additional verification. Your order will be canceled if we’re unable to reach you.
If your order has been cancelled without apparent reason, kindly contact us via [email protected] with your order details and we will look into it.