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Place an order

How to Place an Order?

To access your account, please go to Viscata's website. On the upper right corner, click on the people icon and you will be redirected to Login page. Once you log in, you can choose from our variety of espadrilles. Lastly, kindly fill out the payment

Can I edit or add anything to my order?

Once an order is placed, we may be unable to make changes to the order. In order to get your orders to you as quickly as possible, we have a limited window to change or cancel orders. However, if you made a mistake in your choice or you need update y

What is your cancellation policy?

In an effort to get our shipments to our customers as quickly as possible, but if you send an immediate email to [email protected] within less than 24h we might be able to make the change for you. You will receive confirmation of your cancellation.

How do I cancel my order?

In an effort to get our shipments to our customers as quickly as possible, but if you send an immediate email to [email protected] we might be able to make the change for you.  Please include your order number and the reason for cancellation in you

Why was my order canceled?

Every case is unique, so reasons for delay or cancellation may vary. Some reason can include:. If any of these apply, we may contact you for additional verification. Your order will be canceled if we’re unable to reach you. If your order has been can

How can I check a product availability online?

We suggest you check our website to keep up to date with the latest news and availability of our products. If the size of the item you are interested in is out of stock, you can provide us with your email address via Notify me and we will let you kno

Can I pre-order an item?

Yes! Viscata offers pre-orders on select shoes. The preorder process is easy. You can pre-reserve select styles by making a regular purchase via our online store. If an item is available for pre-order, you’ll see a “PRE-ORDER” button on the product p

Do you offer Gift Cards?

Yes, Viscata offers digital gift cards up to $500. They are sent to the email address registered when placing the order and contain instructions to redeem them at checkout. They can be printed, forwarded, or shared and they have no expiring date or a

In which currency are prices shown at viscata.com?

All prices shown in our online store are in US dollars (USD)