Shipping
Do you offer free shipping?
Yes! All orders get FREE Standard Shipping across the continental USA, non-continental USA, and Military APO/FPO addresses. For our international friends, shipping may include taxes and duties, which are on the customer. Shipping fees are non-refunda
Do you offer expedited shipping?
Need your shoes faster? We've got you covered!. (Business days are Monday—Friday, excluding holidays.). Please note:
How long does delivery take?
Delivery times depend on where you are and which shipping option you pick. Most orders ship the next business day (Monday–Friday). Typical delivery windows:. (Business days = Monday–Friday, excluding holidays). Heads-up:
Shipping Methods
At Viscata, we work with multiple carriers to make sure your espadrilles arrive quickly and safely. The delivery method we use depends on your package’s weight and destination. Our most popular carriers for US domestic orders include:. For internatio
How do I track my order?
Order placed! Check your inbox for confirmation, then your tracking link in 24–48 hours. To track your order:. Please note:
Order Marked Delivered, but Not Received
If no one was home during delivery, the carrier may have left your package in a safe spot. Here’s what to do:. Sometimes packages are marked as delivered before they actually arrive. We usually recommend waiting at least 48 hours before declaring an
Do you ship worldwide?
Yes! We ship to most countries. However, a few destinations aren’t available, so if you’re unsure, reach out to our Support Team at [email protected]. A shipping fee applies to international orders, including any custom duties and taxes. These char
International Orders – Customs, Duties & Delivery Delays
We’re excited to ship Viscata orders worldwide 🌍 However, international shipments may sometimes take longer than expected due to customs procedures that are outside of our control. International orders can take up to 20 days to be delivered. Delays